Tuesday, November 29, 2011

Imagine Update

I called Provocraft today to discuss my Imagine.  I was on hold for no less than an hour and a half (I thought that calling on Tuesday wouldn't be as bad as Monday, but it makes me wonder how long they had to hold on Monday?).  I spoke to a nice gentleman who determined that the problem was with a defective cartridge.  So they are shipping me a new cartridge and I should receive it within 7 - 10 business days. 

I must say that I am skeptical that the cartridge will fix it, but crossing my fingers and hoping.
I do have 3 cards to post, but just haven't gotten around to loading the pix onto my computer.  Will try to do that later today.

Thanks for listening,

Cindy :\

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